Appointments may be scheduled during our routine office hours between 8:30am and 5:00pm. If you wish to speak to a nurse or doctor, our receptionist will take your name and telephone number for a call to be returned or transfer your call to the voicemail box of the party you would like to speak to. Our goal is to return your calls as quickly as possible and will make every effort to return your call within 24 hours. If your call is an emergency, please make sure our receptionist is aware of this fact.
Prescriptions are refilled Monday - Friday (before 4:00pm) during office hours only. Please have your pharmacy fax a request to (714) 990-3133. Thank you for your cooperation.
If you are calling to have a prescription refilled, we ask that you call during office hours so your chart will be availible to make sure your refill is the best course of treatment. Please have the phone number to the pharmacy of your choice available at the time of your call.
Confidentiality and Medical Records
All your medical records are considered confidential information. We will release the records or any part of them only if you give us written authorization. No matter what the circumstances, we will not release these records unless we have written notifcation that you wish us to do so.